Organization
Our client’s company is a trusted provider of colocation and connectivity services with best-in-class and sustainable digital solutions. Their first location is Germany with 10 distributed Edge data centers, followed by other data centers in the Netherlands, UK, Belgium, Spain, France, Portugal, Ireland and Switzerland.
They currently have over 30 Edge locations.
The data centers will also be integrated into a future-proof energy infrastructure, which will contribute to a reduction of CO2 emissions in the generation, heating and gas sectors through sector coupling. This will redefine the role of data centers in Europe as an innovative lever for coal reduction and a stabilizing component of a green energy infrastructure from the ground up.
This is a great opportunity to start your career within a fast-growing and innovative data center.
Function
We are looking for a Junior Data Center Technician to join one of the DCs in Amsterdam, with thousands of servers. You will act as the first point of contact for our colocation customers and provide assistance when needed. You will independently handle tickets and provide support for both Linux and Windows systems when needed. You will identify network or datacenter issues quickly, have the foresight to anticipate challenges and ensure clear and friendly communication. Your responsibilities will include hands-on tasks such as implementing new racks and network connections, installing and removing hardware, upgrading servers and conceptualizing and executing improvements within the datacenter. In addition, you will ensure that proactive security measures are in place.
Responsibilities
- 1st and 2nd line support
- Identify (future) problems and solve or escalate where possible
- Guide and support visits to the data center
- Process, manage and escalate customer requests
- Perform installations, configurations and upgrades
- Monitor all technical components in the data center
- Daily routine activities within the data center
Job requirements
- MBO work and thinking level
- 1 year of work experience in a similar position or relevant IT education
- Flexible with working hours (morning, evening, night and weekend shifts)
- The ability to solve common software problems in Linux and Windows environments
- Sufficient knowledge to solve problems with network and server equipment
- Dutch and English language skills, both spoken and written
- Customer-oriented, flexible and proactive attitude
- Ability to work accurately and precisely in order to be able to handle administrative work properly.
- You know how to work according to strict policies, for example when installing UTP and fiber optic patches.
Offer
You will end up at an innovative and energetic organization where no day is the same. In this educational environment, you will work together with your colleagues on growth and contribute to excellent business results. In return for your efforts, you can expect the following:
- A good salary
- 25 vacation days, 8% vacation allowance
- Pension scheme
- Travel allowance
- Professional training, events and workshops
- Daily lunch