Customer journey

Kick-off Meeting:
The process usually starts with an extensive meeting between the DC People and the client. In this meeting the vacancy is discussed, including the desired qualifications, experience, and cultural fit of the candidate.

Analysis and Strategy:
DC People performs an in-depth analysis of the specific needs of the client. This results in a recruitment strategy that is aligned with the client’s goals.

Talent Mapping:
DC People uses our extensive network, databases, and advanced search tools to compile a list of potential candidates.

Screening:
Candidates are screened based on their resume, LinkedIn profile, and any previous interactions with the agency. Only the best candidates are selected for further steps.

In-depth interviews:
Shortlisted candidates will undergo multiple rounds of interviews with DC People specialists to assess their skills, experience, and suitability. For some roles, candidates may be required to complete psychometric tests or attend assessment centres to further evaluate their competencies.

Reference check:
Finalists will undergo a thorough reference check to verify past performance and work ethicifiëren.

Proposals of Candidates:
The best-fit candidates are presented to the client with detailed reports and recommendations. This often includes an in-depth analysis of their strengths, potential for development, and how they fit into the organization’s culture.

Feedback:
DC People facilitates feedback between the client and the candidate, organizes follow-up interviews, and refines the selection based on input received.

Presentation and negotiations:
DC People provides support in formulating an offer and acts as an intermediary in negotiations between the client and the candidate in order to reach a mutually satisfactory agreement.

Accompaniment:
Once the offer has been accepted, DC people will guide both the client and the candidate through the transition to the new position, including helping to draw up an onboarding plan.

Onboarding Support:
DC People offers support during the candidate’s first weeks in the new role, which can range from coaching to regular check-ins to ensure the candidate integrates well into the organization.satie.

Follow-up Evaluations:
Periodic evaluations are conducted with both the client and the candidate to ensure that both parties are satisfied with the placement and to discuss any adjustments.

Feedback Collection:
DC People collects feedback from both the client and the candidate to improve processes and make future placements even more successful.

Relationship management:
The relationship with both the client and the placed candidate is maintained, often with a view to future collaborations and possible career development for the candidate.

Employer Branding:
The agency often advises on employer branding to make the client more attractive to future candidates.

This customer journey is designed to guide both the client and the candidate through the recruitment process in a highly structured and personal way, with the aim of achieving a perfect match that contributes to the success of both parties.