We are seeking a Senior IT Technician to join the team. The role involves working onsite at the data center, coordinating server equipment operations with contractors, resolving IT hardware issues, and overseeing a wide range of IT-related responsibilities.
Organization
Our client’s innovative technology company is shaping the future of cloud computing by delivering scalable solutions to support the global AI economy. Their mission is to empower organizations to solve complex real-world problems and transform industries through advanced tools and infrastructure—without the high costs or need for extensive internal AI/ML teams. The company employs experts at the forefront of AI cloud infrastructure, collaborating with some of the most accomplished leaders and engineers in the industry.
Headquartered in Amsterdam and publicly listed, the company maintains a global presence with research and development centers across Europe, North America, and Israel. With a workforce of over 800 professionals, including more than 400 engineers, the organization brings deep technical knowledge in both hardware and software systems, supported by a dedicated AI research division.
Responsibilities
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Planning regular IT tasks in the data center.
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Solving issues with IT hardware and supporting IT infrastructure in the data center.
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Collaborating with related departments and external contractors.
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Analyzing problems and abnormal situations that arise in the data center and finding the root causes.
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Keeping reports on the work of IT data center support.
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Creating and keeping actual processes/procedures of operation and repairing server equipment.
Job requirements
- University or specialized education.
- Practical experience in planning and solving technical problems.
- Know the principles of the data center, server, and network equipment.
- Basic knowledge of Linux and the command line.
- Knowledge of the ITIL methodology and operational activities of the technical support service (ITSM).
- Knowledge in project planning and management.
- Strong written and spoken fluency in English.
- Excel at the advanced level (pivot tables, formulas, lists, graphs).
- Skills of making presentations using PowerPoint or analogs.
Preferred Qualifications:
- ITIL certification
- PMI Certification
- Skills of using BPMN
Offer
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- Flexible hybrid work model.
- A collaborative environment that encourages innovation and initiative.