Profile
A motivated IT professional with practical experience in IT, who built a solid foundation in IT support and service as an intern. Responsibilities included, among others, installing TVs and setting up workstations for office relocations. In a subsequent role, he supported tasks related to workplace and network management. He also gained experience as an IT support specialist at a company, where he handled tickets and provided service desk assistance via chat and phone, analyzed recurring issues, and implemented solutions using various tools.
Skills
Skilled in troubleshooting, customer support and digital tools such as SM9, Topdesk, Microsoft Azure, and M365. Fluent in English and Dutch, with practical knowledge of German.